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no display refresh

I updated to version 25.2.3

When I move objects the screen does not redraw. I must restart the app to see changes.

Can anyone help?

 

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@fkapnist that's very strange. Can you please explain in detail so I can try to reproduce the problem here?
Thank you!

Quote from luishp on February 9, 2025, 6:49 pm

@fkapnist that's very strange. Can you please explain in detail so I can try to reproduce the problem here?
Thank you!

OK I made a video of the problem.

https://www.awareware.com/error1.mp4

Here, I change a simple image file, but the screen does not display it.

I reload the app, but now the work area display is entirely blank...

I finally traced it to a YouTube video in an iframe. If I uncheck the iframe to "not visible," the work area displays as normal again.

What could be causing that I wonder?

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@fkapnist the "blank" page (actually a black one) is a known bug (it only happens sometimes). Just press in "Master" tab (or any other page) and come back to the current page to force a redraw. Regarding the image change, it's the first time I see that behaviour. Perhaps it's related to the image format, but not sure. I can't reproduce the problem here.

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fkapnist
Quote from luishp on February 10, 2025, 9:00 am

@fkapnist the "blank" page (actually a black one) is a known bug (it only happens sometimes). Just press in "Master" tab (or any other page) and come back to the current page to force a redraw. Regarding the image change, it's the first time I see that behaviour. Perhaps it's related to the image format, but not sure. I can't reproduce the problem here.

Thanks.

I was also not able to change the background image (or gradiant) of a push button.

So I only used an image made to look like a button.

I wonder if my graphics card is causing that?

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Quote from luishp on February 10, 2025, 9:00 am

@fkapnist the "blank" page (actually a black one) is a known bug (it only happens sometimes). Just press in "Master" tab (or any other page) and come back to the current page to force a redraw. Regarding the image change, it's the first time I see that behaviour. Perhaps it's related to the image format, but not sure. I can't reproduce the problem here.

@luishp

Here's another video...

awareware.com/error2.mp4

 

1. I change the image file but it does not render in the work area.

2. I switch to Master Page and back again, but the work area becomes a total blank.

3. If I preview my changes in NeoEdge the display is correct.

4. Only disabling the iframe finally gives me a correct view in the work area.

.................

It doesn't only happen with images, but many change I make won't display.

I think this may have something to do with RAM (8GB) and program memory usage, just a guess....

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Sometimes when I open a file to use, the images in the list won't display, as shown in the photo.

 

So I think it is a memory bug...

 

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Quote from luishp on February 10, 2025, 9:00 am

@fkapnist the "blank" page (actually a black one) is a known bug (it only happens sometimes). Just press in "Master" tab (or any other page) and come back to the current page to force a redraw. Regarding the image change, it's the first time I see that behaviour. Perhaps it's related to the image format, but not sure. I can't reproduce the problem here.

@luishp Here is a 3d video of the same problem:

https://awareware.com/error3.mp4

1. I delete an image but it remains in the work area.

2. If I preview in NeoEdge the image is deleted.

3. When I return to the work area everything in blank or black.

4. If I close and reload the pub a few times it finally displays correctly.

.......

I can still do my work, it only affects the temporary edit preview, but this is very frustrating.

Help!

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@fkapnist I think it's probably something related to your specific project or perhaps to your PC available memory.
I can't offer you a solution because I'm not able to reproduce the problem here, sorry!

Quote from luishp on February 11, 2025, 10:46 am

@fkapnist I think it's probably something related to your specific project or perhaps to your PC available memory.
I can't offer you a solution because I'm not able to reproduce the problem here, sorry!

OK. I will copy the entire project to another PC and see if the problem persists.

Thanks

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Quote from luishp on February 11, 2025, 10:46 am

@fkapnist I think it's probably something related to your specific project or perhaps to your PC available memory.
I can't offer you a solution because I'm not able to reproduce the problem here, sorry!

I copied the project to another PC and the problem is still there.

I think it may be caused by an attribute I assigned to an iframe.

If I disable the iframe everything works ok.

Then I enable it before I Compile/Publish.

Thanks for the help.

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Quote from luishp on February 11, 2025, 10:46 am

@fkapnist I think it's probably something related to your specific project or perhaps to your PC available memory.
I can't offer you a solution because I'm not able to reproduce the problem here, sorry!

I traced the problem back to browser behavior. Both Chrome and Edge have page caches preloaded all the time to speed things up. They often load old pages if they are the same size as the newly edited ones. So you need to delete browser History, which forces you to sign in again to your email accounts, social media  etc. I found the best solution: use a second browser to view your new uploaded pages (like Edge Dev). And with CCleaner purge the history of only that browser.

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(And I did have some memory hungry programs running at the same time)

 

@fkapnist for me pressing Ctrl-F5 to force a full reload usually do the job.
Thanks for sharing.

Quote from luishp on March 6, 2025, 6:26 pm

@fkapnist for me pressing Ctrl-F5 to force a full reload usually do the job.
Thanks for sharing.

Pressing Ctrl-F5 will reload the current page but not necessarily all its remotely-linked elements. CCleaner purges everything including prefetch files.

 

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If I make changes to the webhost server, I sometimes have to reset my router too. But that has nothing to do with VisualNEO.

 

RewriteEngine on

RewriteOptions inherit
RewriteCond %{HTTP_HOST} ^my\-site\.com$ [OR]
RewriteCond %{HTTP_HOST} ^www\.my\-site\.com$
RewriteRule ^(.*)$ "https\:\/\/www\.my\-domain\.com\/my\-site\/$1" [R=301,L]

.

 

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