Report for AVG support - help needed !
Quote from dglojnar on May 4, 2022, 10:41 pmIf anyone of our fellow forum member have installed AVG and have a false positive alarm with Neobook or VisualNeo Win (plug-ins, compiling EXE etc..) could you please:
1. Attach the screenshot including the detection dialog, with See details in the bottom-right corner displayed. To create a screenshot, please refer to the following link.
2. Attach a screenshot of your virus database version in AVG.
- Open AVG ▸ Menu ▸ About
I don't use AV programs at all (I work exclusively on Linux, and I use Neobook / VisualNeo Win in a virtual machine where I don't need AV software) so I can't do the required action.
I would really appreciate if any of the forum members can make the requested actions by AVG and send me results on: mikaari001@gmail.comAccording to the correspondence I had with AVG Support in recent days, they forward their analysis to all AV software vendors, so I think this is a good opportunity to finally remove Neobook / VisualNeo Win plug-ins and compiled programs from the list of malware / Trojans, etc. ...
Cheers and thanks all of you in advance for cooperation!
If anyone of our fellow forum member have installed AVG and have a false positive alarm with Neobook or VisualNeo Win (plug-ins, compiling EXE etc..) could you please:
1. Attach the screenshot including the detection dialog, with See details in the bottom-right corner displayed. To create a screenshot, please refer to the following link.
2. Attach a screenshot of your virus database version in AVG.
- Open AVG ▸ Menu ▸ About
I don't use AV programs at all (I work exclusively on Linux, and I use Neobook / VisualNeo Win in a virtual machine where I don't need AV software) so I can't do the required action.
I would really appreciate if any of the forum members can make the requested actions by AVG and send me results on: mikaari001@gmail.com
According to the correspondence I had with AVG Support in recent days, they forward their analysis to all AV software vendors, so I think this is a good opportunity to finally remove Neobook / VisualNeo Win plug-ins and compiled programs from the list of malware / Trojans, etc. ...
Cheers and thanks all of you in advance for cooperation!