First Impressions of CloudNEO
Quote from susan on December 20, 2021, 10:44 pmI recently start using the Professional Hosting plan at CloudNEO. It is early days but here are some thoughts:
The cost is competitive for what is on offer.
Here in Australia, hosting tends to cost more than elsewhere. I liked that I could chose a server local to me without any extra cost.
The Admin is not cPanel. cPanel is very popular, but I have never particularly liked the way it works. I am finding the CloudNEO admin UI much easier to use.
Everything has simply worked so far, adding my own SSL certificate to a site, setting up email accounts etc.
I haven't had to use the help or put in a support ticket, which is encouraging.
There is only a tiny site on it at the moment and I have yet to add a web site that will stress the hosting, but I will be moving some sites over in early 2022, and may have more comments after that.
I recently start using the Professional Hosting plan at CloudNEO. It is early days but here are some thoughts:
The cost is competitive for what is on offer.
Here in Australia, hosting tends to cost more than elsewhere. I liked that I could chose a server local to me without any extra cost.
The Admin is not cPanel. cPanel is very popular, but I have never particularly liked the way it works. I am finding the CloudNEO admin UI much easier to use.
Everything has simply worked so far, adding my own SSL certificate to a site, setting up email accounts etc.
I haven't had to use the help or put in a support ticket, which is encouraging.
There is only a tiny site on it at the moment and I have yet to add a web site that will stress the hosting, but I will be moving some sites over in early 2022, and may have more comments after that.
Quote from Gaev on January 19, 2022, 10:27 pm@susan
Somehow, I missed reading this post at the time you published it.
Thank you for sharing your experience with neoCloud hosting.
Some time ago, I made an attempt to setup my web hosting on the neoCloud platform. The content of my website (on my current web host) is very old and so I was going to start creating web pages on neoCloud from scratch on neoCloud; however, I wanted to archive the web pages and associated images on neoCloud. I only needed to retain/transfer my domain name (scriptedlogic.com).
In the past, when attempting to change web hosts, I was able to create/update web pages on the target host by accessing my web space using something like scriptedlogic.{my web host domain}.com or www.{my web host domain}.com/scriptedlogic ... then, transfer my domain at the end ... unfortunately neoCloud support told me that they did not offer such access.
I thought of transferring the domain first; and use the subdomain facility to access files on my current web host. However, my current host provides a free domain as part of the plan; so I was not sure how I could take over the ownership of the domain without closing down the hosting.
So, I was wondering how you addressed this situation (assuming you were transferring content from another host) i.e. did you have to create a domain name at the time of opening your plan with neoCloud ?
BTW, great contribution on your part in documenting the Action Command Summaries.
Somehow, I missed reading this post at the time you published it.
Thank you for sharing your experience with neoCloud hosting.
Some time ago, I made an attempt to setup my web hosting on the neoCloud platform. The content of my website (on my current web host) is very old and so I was going to start creating web pages on neoCloud from scratch on neoCloud; however, I wanted to archive the web pages and associated images on neoCloud. I only needed to retain/transfer my domain name (scriptedlogic.com).
In the past, when attempting to change web hosts, I was able to create/update web pages on the target host by accessing my web space using something like scriptedlogic.{my web host domain}.com or www.{my web host domain}.com/scriptedlogic ... then, transfer my domain at the end ... unfortunately neoCloud support told me that they did not offer such access.
I thought of transferring the domain first; and use the subdomain facility to access files on my current web host. However, my current host provides a free domain as part of the plan; so I was not sure how I could take over the ownership of the domain without closing down the hosting.
So, I was wondering how you addressed this situation (assuming you were transferring content from another host) i.e. did you have to create a domain name at the time of opening your plan with neoCloud ?
BTW, great contribution on your part in documenting the Action Command Summaries.
Quote from susan on January 20, 2022, 8:25 am@gaev, I understand what you mean about not wanting to affect the uptime of a site when moving it around. I think you are right, as far as I can tell you must register a new domain when opening an account at CloudNEO.
What I have done is this:
- Open a CloudNEO account with a new unrelated domain, which I plan to use in the future.
- Add my existing domain to CloudNEO, as a hosted domain.
- FTP upload my existing site to CloudNEO.
- On my current host, change the Domain Name Servers to be the CloudNEO ones.
- Make sure my site is being served up from CloudNEO, make a change on the new host only to see if it is visible.
- Cancel the hosting only on the current host, being sure that I can still login to administer and renew etc the domain itself.
So then I am only paying my old hosting service annually for the domain parking.
After step 2 make sure the MX records are correct. I think CloudNEO copies them from the currently active DNS, but it is a good idea to check.
When doing step 5, I worry what if they get it wrong and the domain disappears somehow? But that never happens!
I find moving the site is usually straightforward, it's the email side of things that I find more confusing, but the details depend on is your email on the old host or a thirdparty, local client vs webmail and whether you need an archive of the old emails etc.
EDIT: that is probably way more detail than you need to answer the question, must you register a domain to start with CloudNEO.
@gaev, I understand what you mean about not wanting to affect the uptime of a site when moving it around. I think you are right, as far as I can tell you must register a new domain when opening an account at CloudNEO.
What I have done is this:
- Open a CloudNEO account with a new unrelated domain, which I plan to use in the future.
- Add my existing domain to CloudNEO, as a hosted domain.
- FTP upload my existing site to CloudNEO.
- On my current host, change the Domain Name Servers to be the CloudNEO ones.
- Make sure my site is being served up from CloudNEO, make a change on the new host only to see if it is visible.
- Cancel the hosting only on the current host, being sure that I can still login to administer and renew etc the domain itself.
So then I am only paying my old hosting service annually for the domain parking.
After step 2 make sure the MX records are correct. I think CloudNEO copies them from the currently active DNS, but it is a good idea to check.
When doing step 5, I worry what if they get it wrong and the domain disappears somehow? But that never happens!
I find moving the site is usually straightforward, it's the email side of things that I find more confusing, but the details depend on is your email on the old host or a thirdparty, local client vs webmail and whether you need an archive of the old emails etc.
EDIT: that is probably way more detail than you need to answer the question, must you register a domain to start with CloudNEO.
Quote from Gaev on January 20, 2022, 4:37 pm@susan
Thank you for your response.
I do not use email services provided by web hosting companies; so I do not have to do anything there.
I think I will approach my current web host to see if I can reroute my Domain records to neoCloud, and access the old content via their subdomain facility; failing that, I just might have to buy a second (perhaps temporary) domain on neoCloud.
Thanks again.
Thank you for your response.
I do not use email services provided by web hosting companies; so I do not have to do anything there.
I think I will approach my current web host to see if I can reroute my Domain records to neoCloud, and access the old content via their subdomain facility; failing that, I just might have to buy a second (perhaps temporary) domain on neoCloud.
Thanks again.