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V21.7.9 Installation Problem

When I try to install, the installation hangs when "PlugIn: neowebcam" is installing. I have tried many times to install but no luck.

Do I need to uninstall the prior version of VisualNEO Web? Or, what else should I do?

Chris.

My error - after installation and when I try to run the program, the start of the program halts when this plugin is being loaded. I can no longer get into VisualNEO Web. I have reinstalled several times, rebooted etc, etc, and nothing has changed.

Basically, NEOWeb hangs on startup at this plugin.

Chris

@agilefalcon

I experienced the same problem ... @luishp told me that ...

It seems you were still using the version from February. It had an error that prevented correct updating.
Please uninstall and reinstall to solve the problem.

... uninstall/reinstall solved the issue for me.

You may also need the new Registration Keys.

 

When I try to install, the installation hangs when "PlugIn: neowebcam" is installing...

In my case I resolved it by using administrator privilege to import reg key and install VisualNEO Web.

@agilefalcon please uninstall and reinstall. There was an error in a previous release that prevented to update correctly.
Sorry for the inconveniences.

Best regards.

That fixed it - everything functioning as normal.

Thanks for the support.

 

Chris.

Fort Worth, TX