
Quote from shermtech1 on January 18, 2023, 3:46 pmhello,
would anyone know why my VisualNeo Win will not start or load on my windows 11 machine? I have used VisualNeo Win on windows 10 operating system, but once i upgraded to 11 it completely stopped. i have unistalled and reinstalled numerous times. i have ran in compatibility mode, nothing i know to do seems to work. any help would be greatly appreciated, thank you.
hello,
would anyone know why my VisualNeo Win will not start or load on my windows 11 machine? I have used VisualNeo Win on windows 10 operating system, but once i upgraded to 11 it completely stopped. i have unistalled and reinstalled numerous times. i have ran in compatibility mode, nothing i know to do seems to work. any help would be greatly appreciated, thank you.

Quote from Vadim on January 18, 2023, 3:49 pm@shermtech1
That's weird. I have Windows 11 (64 bit) and it works fine.
If you're using antivirus, make sure to exclude the program.
That's weird. I have Windows 11 (64 bit) and it works fine.
If you're using antivirus, make sure to exclude the program.

Quote from shermtech1 on January 18, 2023, 4:07 pmyes i have excluded, and turned off protection to see if that would remedy the issue. it unfortunatley has not. i'm at my wits end as to what avenue to take now.
yes i have excluded, and turned off protection to see if that would remedy the issue. it unfortunatley has not. i'm at my wits end as to what avenue to take now.

Quote from Vadim on January 18, 2023, 5:20 pm@shermtech1
Are you installing the program on a local disk? On a network drive (e.g. OneDrive) the program may not work due to security policies.
Are you installing the program on a local disk? On a network drive (e.g. OneDrive) the program may not work due to security policies.

Quote from shermtech1 on January 18, 2023, 5:28 pmi am installed in local disk, program files (x86), VisualNeoWin,
i am installed in local disk, program files (x86), VisualNeoWin,

Quote from Vadim on January 18, 2023, 6:28 pm@shermtech1
It is difficult to imagine the reason. Try installing to the "My Documents" folder instead of the system drive (sometimes the system folders are overprotected by the operating system).
It is difficult to imagine the reason. Try installing to the "My Documents" folder instead of the system drive (sometimes the system folders are overprotected by the operating system).

Quote from shermtech1 on January 18, 2023, 6:52 pmthank you for any and all your help. i did as you suggested and unfortunatley that did not work. this is truly a strange issue. i have not had any issues installing other software. i even tried downloading the trial of visualneo web and that did not start up either.
thank you for any and all your help. i did as you suggested and unfortunatley that did not work. this is truly a strange issue. i have not had any issues installing other software. i even tried downloading the trial of visualneo web and that did not start up either.

Quote from Vadim on January 18, 2023, 7:37 pm@shermtech1
We can assume an error in the Windows update. Is it possible to roll back the Windows update and then update again?
We can assume an error in the Windows update. Is it possible to roll back the Windows update and then update again?

Quote from shermtech1 on January 18, 2023, 8:07 pmi honestly wouldnt even know which update or how far back to go for update installs. i do know that this has been an issue even as much as to say about five months or so back. i just recently tried again just to see if possibly something corrected on its own, such as you said an update or whatnot. i do miss using this software so i figured i would try again diligently this time. it is frustrating unfortunately.
i honestly wouldnt even know which update or how far back to go for update installs. i do know that this has been an issue even as much as to say about five months or so back. i just recently tried again just to see if possibly something corrected on its own, such as you said an update or whatnot. i do miss using this software so i figured i would try again diligently this time. it is frustrating unfortunately.

Quote from Vadim on January 18, 2023, 8:15 pm@shermtech1
Yes, I can't imagine a computer without VisualNEO Win either! What is it for, then? ))
If you've tried installing as administrator, it's probably a bug in the operating system. Probably the radical remedy would be to reinstall the whole Windows from scratch.
Yes, I can't imagine a computer without VisualNEO Win either! What is it for, then? ))
If you've tried installing as administrator, it's probably a bug in the operating system. Probably the radical remedy would be to reinstall the whole Windows from scratch.

Quote from shermtech1 on January 18, 2023, 8:58 pmso my next logical step is to try to install on my home pc with win 11 as well. i will report back either with success or not. i do appreciate your help and again thank you.
so my next logical step is to try to install on my home pc with win 11 as well. i will report back either with success or not. i do appreciate your help and again thank you.

Quote from DaviddeArgentina on January 18, 2023, 11:58 pm@shermtech1
if you have windows defender installed, make sure ransomware protection has not activated itself, blocking file read and write privileges on all folders
my 0.01
if you have windows defender installed, make sure ransomware protection has not activated itself, blocking file read and write privileges on all folders
my 0.01

Quote from rcohen on February 28, 2023, 12:20 pmCheck into your computer's Error logs. Many times there will be hints hidden in there ;-)
Check into your computer's Error logs. Many times there will be hints hidden in there ;-)